Ozbongs Reviews

I’ve had 2 transactions from this brilliant company this year 2023 and both have exceeded expectations
Sadly on the 2nd order there was a manufacturing defect. Ozbongs went above and beyond to fix this problem asap
Not only did they rectify the problem with no hassle they even through in a goodie bag the bloody legends
10/10 company I highly recommend and will recommend to all my local mates too

I’ve had 2 transactions from this brilliant company this year 2023 and both have exceeded expectations
Sadly on the 2nd order there was a manufacturing defect. Ozbongs went above and beyond to fix this problem asap
Not only did they rectify the problem with no hassle they even through in a goodie bag the bloody legends
10/10 company I highly recommend and will recommend to all my local mates too

If I were a new customer basing my expectations of Ozbongs on the apparent distribution of good and bad reviews, I would probably be inclined to shop elsewhere. However, based on my experience of two separate transactions, one in 2014, and recently in Feb. 2023 I have no cause for complaint.
On both occasions the several small items I ordered were delivered within a reasonable period of time and were received in perfect condition thanks to the exceptionally well padded packages.
After my second purchase, when I returned an item that I had mis-ordered, Oz Bongs did not hesitate to provide a store credit and then to supply my replacement item.
My only negative experience during the recent transactions was a frustrating inability to contact the company with two different email addresses shown on their site. After attempting to send those emails I duly received notifications that the messages could not be sent. I believe however that their gmail address is reliable.

If I were a new customer basing my expectations of Ozbongs on the apparent distribution of good and bad reviews, I would probably be inclined to shop elsewhere. However, based on my experience of two separate transactions, one in 2014, and recently in Feb. 2023 I have no cause for complaint.
On both occasions the several small items I ordered were delivered within a reasonable period of time and were received in perfect condition thanks to the exceptionally well padded packages.
After my second purchase, when I returned an item that I had mis-ordered, Oz Bongs did not hesitate to provide a store credit and then to supply my replacement item.
My only negative experience during the recent transactions was a frustrating inability to contact the company with two different email addresses shown on their site. After attempting to send those emails I duly received notifications that the messages could not be sent. I believe however that their gmail address is reliable.

We made a mistake on the sizes of a couple of items on a recent order, Oz Bongs reached out to us personally to ask us if it was a mistake or not, then helped us get the correct sizes and made sure our order was what we wanted, was extremely grateful at the attention to detail and the effort they went too to help us without even being asked.

We made a mistake on the sizes of a couple of items on a recent order, Oz Bongs reached out to us personally to ask us if it was a mistake or not, then helped us get the correct sizes and made sure our order was what we wanted, was extremely grateful at the attention to detail and the effort they went too to help us without even being asked.

We made a mistake on the sizes of a couple of items on a recent order, Oz Bongs reached out to us personally to ask us if it was a mistake or not, then helped us get the correct sizes and made sure our order was what we wanted, was extremely grateful at the attention to detail and the effort they went too to help us without even being asked.

Excellent communication and products for tobacco smoking;) The items were shipped very well packed and fast.

Excellent communication and products for tobacco smoking;) The items were shipped very well packed and fast.

Excellent communication and products for tobacco smoking;) The items were shipped very well packed and fast.

I feel like this company doesn't care if I ever get my items I purchased.

Absolutely disgusting customer service. Rude. Ignore you. I will be reporting to fair trading.

They messed up my order, Never respond to questions, I asked for a refund for the item that they got incorrect, never got a response. Honestly just don't order from here

They messed up my order, Never respond to questions, I asked for a refund for the item that they got incorrect, never got a response. Honestly just don't order from here

They messed up my order, Never respond to questions, I asked for a refund for the item that they got incorrect, never got a response. Honestly just don't order from here